Privacy policy

We treat your data as we would expect others to treat ours.  We will only share your information where it is beneficial to the service being provided.  We will only contact you in relation to your enquiry and to provide you with the best service we can.

The data we collect

As a data controller we collect a variety of data in order to deliver our services, and we will manage your personal data transparently, fairly and securely.  The data we collect may include:

  • Full name and address
  • Telephone number
  • Email
  • Date of birth of children under 13 and consent of parent or legal guardian to consent to photography
  • Car registration if meeting on location
  • IP Address (see separate cookie policy)
  • Other relevant information to tailor our services to you

Why we use this data

We use this data to provide you with the service you have requested on this occasion.  If you have opted in to receive marketing information  we will use it to keep you informed about things we feel will be of interest to you.  

We collect this data on the following lawful basis.  

  • Consent
  • To fulfil a contract
  • To meet other legal obligations other than a contract

Third parties we may share your data with & why

  • Business management system for photographers with online services, such as contract signing, invoicing and payments.
  • Payment processors for managing  payments both in person and on-line.
  • Various print labs and framers - They will receive your images and if the items are being shipped directly from them, they will also receive relevant information to enable them to do so.
  • Your images may appear on Facebook if you have agreed to them being used for marketing purposes.
  • Secure cloud back-up services - for images and data.
  • Accountants
  • We may also share your data in situations where we are legally required to do so.

How long we will keep your data

  • Where there are images related to your data we will keep information indefinitely so as to link them to a usage agreement and to be able to produce copies for you if required at a future date.
  • All data linked to financial transactions will be kept for 7 years from the end of a tax year.
  • All data gathered for marketing purposes that you have opted into will be kept until you opt out.
  • All data obtained from enquiries will be deleted within a reasonable time if there is no further communication.

Website

See cookies.

 

Changes to our privacy policy

We may change this privacy policy from time to time. When we do, we will let you know by changing the date on this policy, notifying customers of only significant changes. By continuing to access or use our services after those changes become effective, you agree to be bound by the revised privacy policy. 

Privacy policy last updated 24 May 2018